
Online Orders & Delivery
Questions about an order you've already placed?
For order updates, missing items, delivery issues, changes to an order or other online shopping queries, email us.
Customer Support Hours: Monday-Friday, 10am - 5pm
Please have your order number ready so we can help you faster.

Wholesale & Trade
Buying for a restaurant, shop, business or catering operation?
Speak to our Trade Sales team about wholesale products, pricing, availability and account enquiries.
Operational Hours: Monday–Friday, 10am–7pm
Location: Sales Department, Merrywell Business Park, Ballymount Road Lower, Ballymount, Dublin 12

General Enquiries
Looking for a particular product?
Can't find something you're looking for? Want to check whether a product is currently in stock?
Can't find what you're looking for?
Email us and our team will direct your enquiry to the right department.
Frequently Asked Questions
Where is my order?
Where is my order?
If you have already placed an online order, you can check your order confirmation or dispatch email for tracking information. If you still need help, please contact our Online Shop team on WhatsApp or Email mentioned above, and have your order number ready.
Can I change or cancel my order?
Can I change or cancel my order?
If you need to make a change to your order, please contact us as soon as possible. As orders are processed quickly, we cannot guarantee that changes or cancellations can be made once your order has entered the picking or dispatch process.
An item is missing from my order. What should I do?
An item is missing from my order. What should I do?
Please check your delivery carefully against your order confirmation. If an item is missing, contact our Online Shop team with your order number and details of the missing product. We will look into it for you.
An item I ordered is out of stock. What happens?
An item I ordered is out of stock. What happens?
Our products are fast-moving and stock can change quickly. If an item becomes unavailable while your order is being picked, we will contact you before making any changes to your order. We will not substitute an item without contacting you first.
Can I check if a product is in stock?
Can I check if a product is in stock?
Stock can change throughout the day, particularly for popular products. If you are looking for a specific product, please contact us at the email above with the product name, brand and size where possible. If you're looking for a particular store, please let us know which location you plan to visit.
Do you offer delivery in Ireland?
Do you offer delivery in Ireland?
Yes. We offer delivery services across Ireland, including same-day Dublin delivery on eligible orders placed before the daily cut-off. Delivery options and charges are shown at checkout and may vary depending on your location and order.
Do you deliver outside Ireland?
Do you deliver outside Ireland?
We currently offer selected delivery options within Ireland and the EU. Delivery availability depends on the destination and the products in your order. Please check our delivery information for the latest details.
What is the minimum online order?
What is the minimum online order?
The minimum online order value is €20.
Can I collect my online order from a store?
Can I collect my online order from a store?
Our online delivery service is separate from our physical stores. Please check the available delivery options at checkout for your order. Click and Collect service is only available at Asia Market Ballymount location.
Can I return an item?
Can I return an item?
If you have an issue with an item from your online order, please contact our Online Shop team as soon as possible. For food and perishable products, please contact us before returning anything so that we can advise you on the appropriate next steps.
Do you offer wholesale?
Do you offer wholesale?
Yes. We have a dedicated wholesale and trade team supplying restaurants, retailers, caterers and other businesses. For wholesale enquiries, please contact our Trade Sales team.
Can I contact Asia Market about a product suggestion?
Can I contact Asia Market about a product suggestion?
Absolutely. We're always interested in hearing what our customers would like to see in-store or online. Send us the product name, brand or any details you have, and we'll pass your suggestion to the relevant team
I have a question that isn't answered here. Who should I contact?
I have a question that isn't answered here. Who should I contact?
No problem. Choose the most relevant contact option above, and our team will direct your enquiry to the right department. For general enquiries, you can contact us by email, and we'll be happy to help.
